Location: Remote

Job Type: Full-time

Summary

At The Sign Pack (www.thesignpack.com), the Graphic Designer is part of a Design Team Unit and assists the cluster in providing design layouts and creative items according to job tickets and project manager requests. The scope includes designing new sign projects and converting existing layouts to production-ready files.

The designer communicates with his/her supervisors constantly to see that quality objectives are fulfilled, assists with and accepts tasks delegated by the Project Manager.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:
  • Bachelor’s degree in graphic design or equivalent education in a creative/artistic area.
  • Familiarity with online tools and computer skills, including knowledge and proficiency with Adobe Creative Cloud tools.
  • Full understanding of Illustrator, Photoshop, and InDesign.
  • 3+ year experience as a graphic designer, freelancer experience is acceptable provided you have a portfolio.
  • Exposure to vehicle graphics and general signage designs is a plus.
  • Experience with dimensional signage is a plus.
  • Excellent communication skills, including ability to work in groups.
  • Ability to read, analyze and interpret job tickets and design briefs in English.
  • Comprehensive understanding of Raster vs Vector & RGB vs CMYK
  • Highly efficient and organized.
  • Ability to think and reason strategically.
  • Ability to calculate figures, amounts and to apply concepts of basic algebra and geometry.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Spends up to 8+ hours a day operating a computer keyboard.
  • Often handles stressful situations and tight deadlines.
  • Able to work overtime if required.
Supervisory Responsibilities
  • The Graphic Designer reports to the Team Lead.
  • The Graphic Designer may have Senior responsibilities in special occasions, if required by department head.
  • The Graphic Designer assists and accepts delegated tasks from Project Manager.
Authority
The Graphic Designer has the authority and responsibility to develop, implement, and delegate all systems that will allow him/her to perform and enhance the day to day operations of his/her position. These include but are not limited to establishing relationships with entities that are in a position to use or recommend company services following company guidelines and requirements and other activities necessary to maintain the effectiveness of his/her department within the constraints of prudent/ethical business practices and budget allowances.
Responsibilities
A responsibility is an area you oversee and administrate:
  • Ensure all designs and layouts produced reflect scope of work required by customer.
  • Assist other designers by ensuring that design production goals are achieved.
  • Assist Project Managers in any related and required tasks to ensure customer satisfaction.
  • Ensure all paperwork is organized and job progress is maintained so as to meet management and customer expectations.
  • Ensure company adopted customer service principles are understood and implemented through the design processes.
  • Ensure all customers are satisfied with the services performed.
  • Ensure all incoming calls related to sales/design activities are responded to immediately and followed up promptly.
Principal Duties
  • Follow and manage in-house calendar of routine reports and activities that are to be completed.
  • Complete design projects within assigned time limits.
  • See that produced design and layouts are completed and approved by end-user.
  • Respond to all design assignments within time specified by the supervisor.
  • Have all designs and layouts produced and transmitted within the due dates defined by the job ticket, or if not possible notify all related parties within as to when they will be available.
Standards of Performance
  • All design job tickets are completed, and customers are satisfied.
  • All required system and file management procedures are properly completed.
  • All reports are in by due dates.
  • All agreed design production goals are met.
  • Attitudes and conduct reflect the professionalism of the position.
Key Competencies
  • Driven by Results.
  • Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
  • Strives for constant improvements and takes responsibility for achieving business results and persevere despite of obstacles.
Understanding the Business
  • Demonstrate an interest in and an understanding of issues relevant to the sign industry and keep knowledge up to date, including legislative information.
  • Adheres to The Sign Pack Code of Conduct.
  • Demonstrates an understanding of competitors’ major strengths and weaknesses.
  • Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
  • Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.
Problem Solving and Decision Making
  • Diagnose problems and thoroughly analyze information to guide decision making.
  • Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.
Customer Focus
  • Understands that all clients and potential customers are already our Partners.
  • Build and maintain positive relationships with all internal customers and clients in order to exceed their needs.
  • Take action to address these needs in order to exceed their expectations.
  • Create a positive image of The Sign Pack in every interaction with internal and external customers.
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to clients.
  • Maintain knowledge of special programs and events in the company in order to engage with peers and colleagues.
Teamwork
  • Demonstrate cooperation and trust with colleagues to deliver positive results.
  • Understands the core values of The Sign Pack, in which we treat all our stakeholders as our partners.
Innovation
  • Generate new ideas and encourage creativity from employees.
  • Recognize the need for new and modified approaches.
Adaptability
  • Be comfortable and effective in an environment of ambiguity or change.
  • Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
  • Complete tasks as directed by Management.
Impact and Influence
  • Promote ideas persuasively, and shape the opinion of subordinates and overcome resistance.
  • Build consensus for action and negotiate mutually beneficial solutions to problems.
Leading and Developing People
  • Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support.
  • Develop potential of others through coaching and development opportunities to build organization capability for the future.
Cultural Awareness
  • Understands the dynamic nature of the business; works effectively with colleagues from different view points, cultures and countries.
Apply Here